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play.astralmc.sbs
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What is your Discord username?
Firemastiermastiff123
How old are you?
17
How active are you per day/week?
5 hours per day for a majority of the week.
Do you have previous staff experience? If yes, where?
Yes, I have experience as both owner and administrator:
Skylane MC (Owner/Admin)
scrimz smp 3.4k members (helper)
SMP connects 5k members (sr. helper).
SMP link 2.4k members (admin)
I also hold/have held the following staff positions:
Syphon MC (Assistant Manager - Server of 2000+ people)
Novin SMP (Moderator)
Ember SMP (Discord Manager)
I have moderated servers before and possess a variety of useful skills in regard to the activity of servers, dealing with community and staff problems, and also managing reports.
And you can see that I have worked at a lot of big servers, which has helped me gain experience in many vital roles!
How would you help a confused or new player?
To help a confused or new player, I would first ask what they need help with, after which I would be able to clearly explain everything that the player needs to know while also answering additional questions they may have, making sure they know what it is by doing it in a way that can easily be remembered.
How would you handle a toxic or rule-breaking player?
The first thing I would do is understand what's happening. Once I have the full situation under control and have enough evidence, I would address the player calmly, stating that they are breaking a rule and allowing them to correct their behavior or giving warnings, mutes, bans, etc. if not rectified.
Why do you want to become a helper for Astral MC?
I would like to join Astral MC as a helper so I can be a part of it and help people who need it, and I have skills from staff positions that will allow me to effectively contribute to the server. I also believe I am able to treat players fairly and respectfully.
What timezone are you in?
British Summer Time
Are you able to stay calm and professional during difficult situations?
- I do not allow personal thoughts about either player's opinions and attempt to remain objective in all the circumstances: I will hear what players will have to say, together with any evidence. I am striving to find the best possible answer as a result.
Is there anything else you would like us to know about you?
I am a logo designer and a hobbyist in electronics
- What is your Discord username?
firemastiermastiff123
- What's your Minecraft Username?
IamWitherlol
- How old are you?
17
- How active are you per day/week?
21 hours per week
- Do you have previous support or moderation experience? If yes, where?
- How would you handle an angry or frustrated user?
I will stay professional and calm and try not to escalate the issue try to find a solution that is appropriate for both the server and user that improves the end user ex
- How would you assist a user who is confused about a service or process?
- Why do you want to become a Support Staff member?
I wish to join the team as a support staff member to guide the members, as I have the proper and ample amount of experience to guide them, and me being currently at Star Mc and being staff at FxG has taught me patience and guidance, and being mod and admin along with manager has taught me how to take actions, teamwork, critical thinking, and step-backs.
- What timezone are you in?
Gmt 5+30
- Are you able to stay calm and professional during difficult situations?
yes I am able to stay calm and professional.
- What do you believe makes a good Support Staff member?
A reliable person who listens without interrupting, that is agile and is professional and willing to learn things and is able to take negative feedbacks and doesnt hold grudges against members
- Is there anything else you would like us to know about you?
I am a Web designer currently doing b.tech.
