- What is your Discord username?

 Mikeel_is_not_available 

- What's your Minecraft Username?

 Error404

- How old are you?

 17

- How active are you per day/week?

 4 hour daily and 8 hour in weekends

- Do you have previous support or moderation experience? If yes, where?

 No 

- How would you handle an angry or frustrated user?

 If he's frustrated and angry I will make him calm and ask about problem he's getting so I can help him like if he's have problems about in game so I can guide him with it like tell him about how to do progress and more thing or if he's angry about loss of item or account then I will assist him if he have proof that it was his account etc 

- How would you assist a user who is confused about a service or process?

 For some repeated questions I can put it in a channel and user can see it and if player still have problem I can help him easily like if the player want to purchase ranks or gems or anything that our server provide I can provide the player links and processes and if the player is confused about game and ip I can also provide it 

- Why do you want to become a Support Staff member?

 So I can help the staff to make this server better and get more players with time 

- What timezone are you in?

 India (GMT+5:30)

- Are you able to stay calm and professional during difficult situations?

 Yeah I am calm person I firstly see the situation and think about the solution in many way to find the best solution for it 

- What do you believe makes a good Support Staff member?

 A member who can help everyone with there doubts and questions and can bridge between member and higher staff . Also a member who can help higher staff and other staff in best what the support member can do

- Is there anything else you would like us to know about you?

Yeah that i can help in many things from helping higher staff in some work if I have knowledge about it or help member in any way any doubt message me I am always to help

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GOOD LUCK!!

x 1

Hello Mikeel_is_not_available,

Thank you for taking the time to submit an application for the Support Staff role. After reviewing your answers, we have decided to decline your request at this time.

We have noted a few areas where your application did not meet our current requirements:

• Lack of Experience: Because of the volume of tickets we receive, we are currently prioritizing candidates who already have a strong foundation in moderation or community support.

• Written Communication: A core requirement for this role is strong, clear written communication. Your responses contained run-on sentences and lacked the structural clarity we need for effectively assisting users in support tickets.

• Timezone Capacity: Our staff roster for the IST (GMT+5:30) timezone is currently full, and we are prioritizing applicants who can cover our less active hours.

We appreciate your willingness to help the server and encourage you to continue being an active, helpful community member.

Regards,

Sasha | Administration Team