Requirements
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Must be 15 years of age or older
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Must be active and responsive
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Strong communication skills
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Mature and respectful behavior
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Able to remain calm under pressure
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Willing to assist users with questions and issues
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Good understanding of Discord and community management
If you fulfill the requirements above, please answer the following questions by creating a new post in order to apply for the Support Staff Rank/Role.
Questions
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What is your Discord username?
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How old are you?
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How active are you per day/week?
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Do you have previous support or moderation experience? If yes, where?
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How would you handle an angry or frustrated user?
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How would you assist a user who is confused about a service or process?
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Why do you want to become a Support Staff member?
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What timezone are you in?
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Are you able to stay calm and professional during difficult situations?
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What do you believe makes a good Support Staff member?
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Is there anything else you would like us to know about you?
