Loading...
play.astralmc.sbs
Click to copy IP
Loading...
discord.gg/BwfCu6YBga
Click to join
Avatar
Welcome to Astral!
To join our community, please login or register!
Internet Explorer: Internet Explorer is not supported. Please upgrade to a more modern browser.
Denied Application for discord staff
Topic Locked
Pritam_Babu BetaTester Member
2 posts
2 topics
Minecraft: Pritam_Babu
about 1 month ago

1)what is your Discord username?

pritambabu31

2)What is your Minecraft username?

Pritam_Babu

3)How old are you?

19 years & 9 months

4)What is your time-zone?

GMT+5:45

5)Are you bilingual or multilingual? If yes, please list the languages you can speak.

i am multilingual i can speak major languages

English , Nepali and Hindi

also i can speak local languages 

maithali, Bhojpuri, Marathi

6)How many hours can you be active per day?

i am mostly active 5hr+ and approx 10hr in weeokends

7)Have you been staff on any other servers before? If yes, which ones and what was your role?

i haven't been staff in any server except for now i am ingame BetaTester where i realized  i could contribute for server as discord staff too.

8)What moderation experience do you have?

i dont have moderation experience. However, i have well observed and experienced moderating minecraft servers and in discord.

9)How would you handle an angry or frustrated user?

i would be calm and try to understand about his reason and will try to resolve personally while keeping in mind about rules.

10)A user is spamming in multiple channels. What would you do?

I would warn the user calmly, remove the spam where necessary, and if they continue,i would mute according to the server rules.

11)Two members are arguing and insulting each other. How would you resolve the situation?

I would ask both members to stop, Try to separate the argument if needed, remind them of the rules, and take appropriate action if they dont stop.

12)What would you do if another staff member broke the rules?

I would respectfully remind them about the rule they broke. If they don't correct it or it's a serious issue, I would report it to senior staff and let them handle the final decision

13)Why do you want to become a staff member?

I want to contribute to the server by helping players, resolving issues professionally, and creating a friendly and enjoyable environment for everyone.

14)How would you assist a user who is confused about a service or process?

i would explain in detail but simple way so user can get rid of confusion and then try to end conversation.

15)Are you involved in any other staff teams?

i am involved in BetaTesters staff team since few weeks.

16)Is there anything else you'd like us to know about you?

I have well communicating skill and i am a fast learner, dedicated, active, and always willing to contribute. I enjoy working with communities and improving user experiences as soon as possible.

 



Last edited: 25 days ago
Sasha Admin Member
13 posts
6 topics
Minecraft: DetectivePlapper
25 days ago

Hello pritambabu31,

Thank you for submitting your application for the Discord Staff role and for your ongoing contributions to the server as a Beta Tester! After careful review, we have decided to decline your request to join the Discord moderation team at this time.

We have noted a few areas where your application did not meet our current needs:

  • Experience Requirement: Because of the volume of support requests we handle, we are currently prioritizing candidates who already have a strong foundation in community moderation.

  • Timezone Capacity: Our staff roster for the GMT+5 / GMT+5:30 regional timezone is currently at full capacity. We are heavily prioritizing applicants who can cover our less active hours.

  • Situational Responses: Your answers regarding how to handle rule-breakers and confused users were a bit too brief. In a support setting, we want to avoid rushing to "end the conversation" and instead focus on ensuring the user is fully satisfied with the resolution.

We encourage you to continue focusing on your great work as a Beta Tester. As per our policies, you are welcome to reapply for this role after 3 weeks (21 days) from today if our timezone needs change.

Regards, Sasha | Administration Team